Privacy Policy

Kopi77 Privacy Policy — Your Data Protection

At kopi77, your privacy is our priority. This policy transparently explains how we collect, use, store, and protect your personal information every time you use our platform.

Updated: January 2026 SSL 256-bit kopi77.fun PDPA Compliant
All personal data collected by kopi77 is processed in accordance with strict data protection principles and will not be sold or shared with third parties without your consent.
Our Privacy Commitment

Kopi77's Six Data Protection Principles

Privacy is more than a written policy — it is a core value we practise every day.

Personal Data Encryption

All information transmitted between your device and kopi77's servers is protected by advanced 256-bit SSL encryption. Sensitive data such as payment information is stored in an encrypted format that cannot be read by unauthorised parties.

Your Data Is Not Sold

Kopi77 has never and will never sell, rent or trade users' personal data to any third party for commercial purposes. Your information is used solely for the purposes stated in this Privacy Policy and for no other interest.

Full Control in Your Hands

You have the full right to access, correct, and request deletion of your personal data held by kopi77. The process is simple — just contact our support team and we will process your request within 72 business hours.

Protection Against Cyber Threats

Kopi77's security infrastructure is reinforced by enterprise-grade firewalls, real-time intrusion detection and periodic security audits conducted by independent third-party experts. We monitor for suspicious activity 24 hours a day, 7 days a week.

Legal Compliance

Kopi77 operates in accordance with data protection requirements established by Malaysian law and applicable international standards. All our data management processes are reviewed periodically to ensure full compliance with the latest regulations.

Marketing Communications Control

You can opt out of receiving any marketing communications from kopi77 at any time. Simply update your communication preferences in your account settings or contact our support team to manage your notification preferences.

This Privacy Policy applies to all users of the kopi77 platform, including the website kopi77.fun and the official kopi77 mobile app. By using our platform, you agree to the data collection and usage practices described in this document.
Section 01

Information We Collect

Kopi77 collects several categories of information from users to ensure a smooth, secure and responsible gaming experience. We only collect information that is genuinely necessary to provide our services.

Data Category Example Information Purpose
Identity Information Full name, date of birth, IC/passport number Identity Verification (KYC)
Contact Information Email address, phone number Account Communications
Financial Data Banking details, e-wallets, transaction history Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser Security & Analytics
Usage Data Game history, wagering records Platform Improvements

In addition to information you provide directly, kopi77 also collects data automatically through cookies, server logs and similar tracking technologies when you browse our platform. This helps us understand usage patterns and improve the overall user experience.

Section 02

How We Use Your Data

All information collected by kopi77 is used for specific and legitimate purposes. We do not process your data for purposes not stated in this policy without first obtaining your consent.

  • Verifies your identity and ensures compliance with KYC (Know Your Customer) requirements and applicable anti-money laundering laws.
  • Processes deposits, withdrawals, and all financial transactions in your kopi77 account securely and efficiently.
  • Provides access to all games and services on the kopi77 platform, including Live Casino, Fish Shooting Games, bingo, and sports wagering.
  • Sends important account notifications such as transaction confirmations, security alerts, and terms updates.
  • Detects and prevents fraud, platform abuse, and other unlawful activities.
  • Provides effective customer support services when you contact our team.
  • Personalises your gaming experience based on your preferences and activity history on the platform.
  • Sends relevant promotional offers and bonuses, subject to your communication preferences.
  • Conducts statistical analysis to understand usage patterns and continuously improve the platform.
kopi77 does not use any automated decision-making processes that have a significant impact on users without human review. Every important decision such as account suspension is reviewed by our team.
Section 03

Sharing Information with Third Parties

Kopi77 understands the importance of your privacy. We do not sell or disclose your personal information to third parties for their own marketing purposes. However, there are limited circumstances where data sharing is necessary:

  • Payment Providers: Required transaction information is shared with payment service providers such as FPX, Touch 'n Go, GrabPay, and cryptocurrency wallet providers to process your deposits and withdrawals.
  • Game Providers: Minimum technical data required to run games is shared with game software providers that partner with kopi77.
  • Regulatory Body: kopi77 will disclose information to the relevant authorities when required by law, court order or legitimate regulatory requirement.
  • Identity Verification Services: KYC documents are shared with verified third-party identity verification service providers bound by strict confidentiality agreements.
  • Analytics Services: Anonymised usage data may be shared with analytics platforms for service improvement purposes; this data contains no personally identifiable information.

All third parties that receive data from kopi77 are bound by strict confidentiality agreements and are required to process that data only for permitted purposes. kopi77 ensures all partners meet data security standards equivalent to our own.

Section 04

Data Security Measures

The security of your personal data is a responsibility we take extremely seriously. kopi77 implements multiple layers of technical and organisational security to protect your information from unauthorised access, use, or disclosure.

  • 256-bit SSL encryption protects all data communications between your browser or app and kopi77's servers.
  • User passwords are stored using a one-way hashing algorithm that cannot be decrypted by anyone, including kopi77 staff.
  • Two-factor authentication (2FA) is available and strongly recommended for all users to add an extra layer of account protection.
  • Access to user data at kopi77 is restricted on a need-to-know basis — only staff who require access to perform their duties are permitted.
  • A real-time suspicious activity monitoring system operates continuously to detect any unauthorised access attempts.
  • Security audits and penetration testing are conducted periodically by independent parties.
  • Data is regularly backed up to secure, redundant locations to ensure service availability and continuity.
While no security system is entirely perfect, kopi77 continuously strives to maintain the highest security standards to protect the personal data of all our users in Malaysia.
Section 05

Cookies, Tracking Technologies & Analytics

Kopi77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

The following are the types of cookies used by kopi77:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects data on how users interact with the platform to help us identify issues and improve the overall experience.
  • Functional Cookies: Saves your preferences such as language, display settings, and game choices so you do not need to reconfigure them each time you log in.
  • Marketing Cookies: Helps us show you relevant promotions and offers. You can disable these cookies through your browser settings.

You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some kopi77 platform features.

Section 06

Data Retention Period

Kopi77 retains your personal data for as long as needed to fulfil the original purpose of collection or as required by applicable law. We do not retain data longer than necessary.

  • Active Account Data: Retained throughout the duration your account is active and for a specified period after account closure for compliance and audit purposes.
  • Transaction Records: Retained for a minimum of 7 years in accordance with financial and anti-money laundering legal requirements in force in Malaysia.
  • KYC Documents: Retained for the period required by applicable law, typically 5 to 7 years from the date of submission.
  • Log & Technical Data: Retained for a shorter period for technical issue detection and security purposes, typically between 90 days and 12 months.
  • Support Communications: Customer support session records are retained for 2 years for reference and service improvement purposes.

Once the retention period expires, data will be securely deleted or converted into an anonymised format that cannot be linked to any specific individual.

Section 07

Your Rights as a User

As a kopi77 user, you have certain rights regarding your personal data. kopi77 respects and facilitates the exercise of these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you in a readable format.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request an immediate correction at no charge.

Right to Erasure

You may request the deletion of your data, subject to applicable legal retention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive your data in a structured format that can be used by other platforms.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances permitted by law.

To exercise any of the above rights, please contact the kopi77 support team via live chat or email at [email protected]. We will process your request within 30 business days.

Section 08

Minor User Protection

Kopi77 takes the responsibility of protecting children and minors extremely seriously. Our platform is strictly intended for individuals aged 21 and above only.

  • kopi77 does not intentionally collect or process any personal data from individuals under the age of 21.
  • Our KYC process is designed to detect and reject registrations by underage users before they gain access to the platform.
  • If we determine that data belonging to an underage individual has been collected unintentionally, that data will be deleted immediately and the account in question will be terminated.
  • Parents or guardians who believe their child has registered on the kopi77 platform are encouraged to contact us immediately for data removal action.
If you suspect a child or teenager is using the kopi77 platform, please contact our support team immediately. We will investigate and take the appropriate action without delay.
Section 09

Third-Party Links and Services

The kopi77 platform may contain references to third-party services such as game providers and payment providers. This Privacy Policy applies solely to the kopi77 platform.

  • kopi77 is not responsible for the privacy practices of any third parties operating independently from our platform.
  • Third-party game providers integrated into the kopi77 platform have their own privacy policies. We encourage you to review their policies where applicable.
  • Payment providers such as FPX and e-wallets manage transaction data in accordance with their own strict privacy policies and financial regulations.
  • kopi77 ensures all third-party partners with access to user data comply with appropriate data protection standards through written agreements.
Section 10

Amendments to the Privacy Policy

Kopi77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new technological requirements or applicable legal changes.

  • Any material changes to this Privacy Policy will be communicated to users via their registered email or in-account notification at least 14 days before the changes take effect.
  • The "Updated" date displayed at the top of this page indicates when this Privacy Policy was last reviewed and amended.
  • Continued use of the kopi77 platform after the effective date of any amendment is considered your acceptance of the updated Privacy Policy.
  • We encourage you to review this page periodically to ensure you are always up to date on how we manage your personal data.
Previous versions of the Privacy Policy are available upon request from our support team for reference purposes. We maintain an archive of all prior versions for full transparency.
Section 11

Contact Us About Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, the kopi77 privacy team is here to help.

  • Live Chat 24/7 is available directly on the kopi77.fun platform — the fastest way to get an immediate response.
  • Privacy email: [email protected] — state "Privacy Enquiry" in your email subject line for faster processing.
  • The official kopi77 Telegram for general support and account-related enquiries.
  • Section FAQ contains answers to the most frequently asked privacy questions.

We are committed to responding to all privacy-related inquiries within 72 working hours. For more serious complaints, the case will be escalated to our Privacy Officer for further investigation.

The effective date of this Privacy Policy: 1 January 2026. This version supersedes all previous versions of the kopi77 Privacy Policy.
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